On-Demand IT Service

On-Demand IT Service

AI-powered IT ticketing & expert support
Get help anytime, anywhere.
Mobile, web, and API integrations.
A smartphone screen displaying a list of suggested actions and troubleshooting topics.

Expert is arriving in 15 min!

A smartphone screen displaying a list of suggested actions and troubleshooting topics.

Expert is arriving in 15 min!

Helping teams at the world's best companies

Helping teams at the world's best companies

Helping teams at the world's best companies

How we work

Get expert assistance in just three simple steps—fast, reliable, and AI-powered.
Get expert assistance in just three simple steps—fast, reliable, and AI-powered.
Get expert assistance in just three simple steps—fast, reliable, and AI-powered.

Step

01

Request Service

Create a ticket via the HiX App or Web portal

Step

02

Smart Assignment

We assign the ideal technician by location & skills.

Step

03

Issue Resolved

Track the service status in real-time until completion.
A checklist for troubleshooting, including hardware issues, installation problems, and network performance concerns.

Issue Resolved

Track the service status in real-time until completion.

01

02

03

A checklist for troubleshooting, including hardware issues, installation problems, and network performance concerns.

Issue Resolved

Track the service status in real-time until completion.

01

02

03

A checklist for troubleshooting, including hardware issues, installation problems, and network performance concerns.

Our Services

On Demand IT Support Expert

Resolution of complaints on Desktop, Laptop at Hardware & Software level

Round the Clock IT Help Desk

Immediate issue registration of critical IT problems faced by an employee

IT Asset Management and Maintainence

Listing of all IT assets and assignment of Users

On Demand IT Support Expert

Resolution of complaints on Desktop, Laptop at Hardware & Software level

On Demand IT Support Expert

Resolution of complaints on Desktop, Laptop at Hardware & Software level

Round the Clock IT Help Desk

Immediate issue registration of critical IT problems faced by an employee

IT Asset Management and Maintainence

Listing of all IT assets and assignment of Users

Why Choose HiX?

Mobile screen displaying a progress tracker with sections for recent activity and upcoming deadlines.
Mobile screen displaying a progress tracker with sections for recent activity and upcoming deadlines.
Fast & Reliable

AI-powered ticketing and real-time escalation

Expert IT Technicians

Vetted professionals with industry experience.

Transparent Pricing

No hidden costs, proper tax invoice.

Multi-Platform Access

Available on Mobile, Web, and API-integrated systems.

What Our Customers Say

  • Anand Dhall

    Since HiX upgraded our systems, design work flows smoothly, clients are happy, and issues vanish before they start.

    - Livespace Interiors, Noida

  • Smiling man in a blue shirt against a solid background, showing a friendly and approachable demeanor.

    Ayush Raj

    Our law firm can’t afford downtime and HiX delivers! Their 24/7 support keeps our servers secure and running!

    -New Delhi

  • Shalini Sharma

    HiX modernized our systems, secured student data, and kept us running with zero downtime all year.

    - HiKalpaa, Bangalore

  • A smiling man in a blue suit and tie, set against a blurred urban background.

    Manjot Brar

    HiX optimized our tech & streamlined tools! Now, we focus on scaling our agency instead of fixing IT problems!

    - Noida

  • Akash Chauhan

    With HiX, we get 99.9% uptime, secure payments, and fast support. They’re like an extension of our own team.

    - TheBTClub, Noida

  • Profile Image

    Radhika Sharma

    IT issues used to be a nightmare—now everything works! HiX is like an in-house IT team—responsive, expert, and cost-effective!

    - Gurgaon

  • Aman Singh

    HiX has been a lifesaver. No more IT slowdowns just support that saves us time, money, and stress!

    - Bangalore

FAQs

What is the purpose of HiX?
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What is the purpose of HiX?
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What is the purpose of HiX?
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What types of IT issues can I report?
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What types of IT issues can I report?
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What types of IT issues can I report?
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How much time does it take to resolve an IT issue?
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How much time does it take to resolve an IT issue?
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How much time does it take to resolve an IT issue?
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How does IT asset management tool help my organization?
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How does IT asset management tool help my organization?
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How does IT asset management tool help my organization?
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Are the technicians provided, certified?
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Are the technicians provided, certified?
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Are the technicians provided, certified?
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Is my data safe with the app?
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Is my data safe with the app?
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Is my data safe with the app?
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Still got questions?

If you don't find an answer to your question, contact us, and our team will get in touch with you.

Blog Insights

Manage your IT support on the go with our mobile app.

Available for Android Alpha

Coming Soon on Google Play Store

Manage your IT support on the go with our mobile app.

Available for Android Alpha

Coming Soon on Google Play Store

Manage your IT support on the go with our mobile app.

Available for Android Alpha

Coming Soon on Google Play Store