On-Demand IT Service

On-Demand IT Service

AI-powered IT ticketing & expert support
Get help anytime, anywhere.
Mobile, web, and API integrations.

Expert is arriving in 15 min!

Expert is arriving in 15 min!

Helping teams at the world's best companies
Helping teams at the world's best companies
Helping teams at the world's best companies

How we Work

Get expert assistance in just three simple steps—fast, reliable, and AI-powered.
Get expert assistance in just three simple steps—fast, reliable, and AI-powered.
Get expert assistance in just three simple steps—fast, reliable, and AI-powered.

Step

01

Request Service

Create a ticket via the HiX App or Web portal

Step

02

Smart Assignment

We assign the ideal technician by location & skills.

Step

03

Issue Resolved

Track the service status in real-time until completion.

Issue Resolved

Track the service status in real-time until completion.

01

02

03

Issue Resolved

Track the service status in real-time until completion.

01

02

03

Our Services

On Demand IT Support Expert

Resolution of complaints on Desktop, Laptop at Hardware & Software level

Round the Clock IT Help Desk

Immediate issue registration of critical IT problems faced by an employee

IT Asset Management and Maintainence

Listing of all IT assets and assignment of Users

Round the Clock IT Help Desk

Resolution of complaints on Desktop, Laptop at Hardware & Software level

Why Choose HiX?

Fast & Reliable

AI-powered ticketing and real-time escalation

Expert IT Technicians

Vetted professionals with industry experience.

Transparent Pricing

No hidden costs, proper tax invoice.

Multi-Platform Access

Available on Mobile, Web, and API-integrated systems.

What Our Customers Say

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    Radhika Sharma

    Star Image

    IT issues used to be a nightmare—now everything works! HiX is like an in-house IT team—responsive, expert, and cost-effective!

  • Ayush Raj

    Star Image

    Our law firm can’t afford downtime—HiX delivers! Their 24/7 support keeps our servers secure and running, protecting client data!

  • Manjot Brar

    Star Image

    HiX optimized our tech, secured our cloud, & streamlined tools! Now, we focus on scaling our agency instead of fixing IT problems!

  • Aman Singh

    Star Image

    HiX keeps our e-commerce systems running smoothly! No more IT slowdowns—just proactive support that saves us time, money, and stress!

FAQs

What is the purpose of this app?
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What is the purpose of this app?
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How do I report an internet issue?
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How do I report an internet issue?
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Can I report any type of internet problem?
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Can I report any type of internet problem?
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Do I need tech skills to use the app?
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Do I need tech skills to use the app?
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Are the technicians provided, certified?
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Are the technicians provided, certified?
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Is my data safe with the app?
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Is my data safe with the app?
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Still got questions?

If you don't find an answer to your question, contact us, and our team will get in touch with you.

Blog Insights

Manage your IT support on the go with our mobile app.

Coming Soon

Manage your IT support on the go with our mobile app.

Coming Soon

Manage your IT support on the go with our mobile app.

Coming Soon